DCMS proposal to penalise nuisance callers

DCMS proposal to penalise nuisance callers

A proposal has been made by the Department for Culture, Media and Sport (DCMS) to ensure firms responsible for nuisance calls and text messages face disciplinary action. Under current rules, the Information Commissioner’s Office (ICO) must prove that a firm has caused ‘substantial damage or substantial distress’ before they face disciplinary measures, but under the new proposal this would be reduced to ‘annoyance, inconvenience or anxiety’. Firms found to be responsible could face fines of up to £500,000. Commenting on the proposal, Simon Hughes, Justice and Civil Liberties Minister, said: “We have already increased the level of fine available to punish rogue companies. Now we want to make it easier to stamp it out by lowering the threshold for taking action against these companies.”

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